FAQs
More FAQs- Will I have to be home all the time during the restoration process?
- What about special items? Artwork, china, heirlooms, etc.
- How will ServiceMaster Restore match my carpet pad?
No, we will do our best to make sure you may go about your daily routine without having to worry about having to be at home all the time during the restoration process. For site access, you can provide a key to your ServiceMaster Restore Project Manager or opt to install a private-code lock box on the property.
Some high-value items require restoration by specialists. Working with your insurance claim representative, we can help you identify these items and locate a qualified restorer.
A sample of your carpet pad is brought to our office for a match. When available, an identical pad will be used. When your original pad is not available, we will provide a pad of the same quality, thickness and density. A similar pad may differ in colour based upon the time it was manufactured.